We’re Hiring!

Chinese Teahouse Shift Lead

The Tao of Tea is seeking a full-time teahouse staff to work at one of Portland’s greatest attractions, the Lan Su Chinese Garden. Please read the entire job posting, including availability requirements and how to apply as incomplete applications will not be considered. This position will remain open until filled.

Reports to: Chinese Teahouse Manager

Purpose of Position: Provide a high level of customer service to visitors to the teahouse by serving on the floor, working in the kitchen, and selling retail. Monitor and improve flow of service, efficiency, and organization. Report on a daily/shift basis to Teahouse Manager.

Position Scope: This is a very hands-on, full-time position, primarily involving regular serving shifts, as well as some managerial oversight. Interacting with coworkers, visitors, Garden members, Garden staff, and Garden volunteers in a positive and educated way creates good experiences for all.

Hours: Varies with the season. Not less than 30 hours a week in the off-season and not to exceed 10 hours a day / 40 hours a week, except under special circumstances such as evening events. Must be available to work on summer-season evenings (March 15 – October 31, until 8:00 pm), on weekends, on holidays, and for after-hours events. The Garden is closed only a few days a year.

Primary Responsibilities

  • Become fully knowledgeable about the extensive menu, particularly the wide variety of teas and tea preparations.
  • Become able to represent both The Tao of Tea and the Lan Su Chinese Garden, providing visitors with accurate information about both.
  • Follow daily financial procedures, including balancing the cash drawer with cash register report and maintaining proper cash and supply levels.
  • Assist in training new employees.
  • Demonstrate skillful manner of solving customer issues.
  • Demonstrate ability to address safety and sanitation concerns.
  • Attend to and assign side-work to keep the teahouse clean and orderly at all times.
  • Ensure that the teahouse is stocked for the oncoming shift.
  • Assist the Teahouse Manager in running a delightful teahouse environment.

Experience & Expectations

  • Enthusiastic about tea.
  • Experience with POS system.
  • Food handlers permit and OLCC certification.
  • Two-years restaurant experience.
  • Able to participate in special events as needed.
  • Able to stand for extended periods of time.
  • Able to multi-task.
  • Able to carry heavy trays.
  • Able to lift up to 30lbs.
  • Able to maintain cleanliness and organization of teahouse, including kitchen and retail.

Application Procedure

Email a cover letter summarizing your qualifications and indicating your interest in this position, along with a current resume to evonne@taooftea.com. No phone calls and drop-ins. Receipt of application materials will be acknowledged. Applications accepted until position is filled.

The Premier Collection: Pyramid Sachets

We are so excited to share our new pyramid sachets, which are now available on the website and in select retail stores. The Premier Collection is a line of 8 organic whole leaf teas with the convenience of tea bag brewing! Check out our offerings below:

Sen-Matcha | Jasmine Pearls | Bollywood | Wild Black

Italian Earl Grey | Oregon Mint & Tulsi | 500 Mile Chai | Darjeeling Heritage

Premiere Collection

Meet Our Partner: Arrowhead Chocolates

Arrowhead Chocolates is one of our partners who truly exemplifies the magic that can happen when tea meets dessert. Founded in 2010, they are a Good Food Award-winning, family-owned business located in Joseph, Oregon. Arrowhead makes small batches of hand-crafted chocolates with an emphasis on sustainability, social responsibility, and authentic, outstanding flavor.

Recently we enjoyed a delicious variety box of chocolates, which included everything from whisky to coconut to lavender-honey flavored truffles, with a quality we could taste. We were pleased to see how our Chai and Earl Grey were integrated in their artisan truffles. The flavors did not disappoint. Here’s what Arrowhead Chocolates had to share about their product:

AC_20TBox_TaliaWhat was your inspiration for adding tea to your chocolates? Our goal is to make delicious, richly flavored chocolates using all natural, high quality ingredients. We’re also a cafe, serving tea, coffee, and chocolate drinks, so it was a natural progression for us to start experimenting with tea infusions in our chocolates. We’ve had so much fun working with different kinds of tea, and we appreciate Tao of Tea’s willingness to provide us with custom blends specifically tailored to our chocolate recipes.

What is your philosophy around the type of chocolates you make? We love rich, authentic flavor and natural, true ingredients sourced close to home whenever possible. Our mission statement is “To make great products in a way that creates joy for our customers and ourselves” and we work hard to stay true to this goal. Joyful chocolate making for us includes high standards, diligence, teamwork, and lots of passion in all that we do. 

Arrowheadchocolates.com – They ship their chocolates everywhere! People can order online, or contact them via their website for custom orders.

Street Address:
100 N Main
Mailing Address:
PO Box 429
Joseph, OR 97846

The Power of Diversity

Staff Image 1

Dear Friends and Tea Drinkers,

One of the most enjoyable aspects of The Tao of Tea working environment is its multiculturalism. It is a place where Chinese, Taiwanese, Japanese, African Americans, Somali refugees, Caucasian Americans, Nepalis, Indians, Hispanics, and other individuals come together to work, drink tea, share meals and build relationships.

We have learned through tea that celebrating diversity and mutual respect are essential rules for workplaces, not the exception. As a company, The Tao of Tea stands against bigotry and any form of discrimination. More than ever, we want to acknowledge the value and power of diversity and denounce actions that promote exclusivity, such as the recently announced travel ban and any rhetoric that divides people on superficial levels.

We send good wishes to all and remain an open and inclusive company.

-Veerinder Chawla, Founder of The Tao of Tea