Return Policy

All product concerns must be reported within 7 days of receiving the order. Product will only be accepted if prior notification and approval has been obtained from our National office or one of our service representatives. Product must be returned to us in original packing. For product exchange, the shipping charges will be paid by the customer.

Returns:
The Tao of Tea
Quality Assurance
3430 SE Belmont Street
Portland, Oregon 97214

You may also call us at 503-736-0198 for any additional information needed.